I updated “Compassion is not coddling. Design for real life.” with a selection from “Dear Developer, The Web Isn’t About You | sonniesedge.co.uk”.
“Edge case” is, to be frank, a phrase that should be banned from all developer conversations (and then tattooed onto the forehead of anyone who continues to use it).
When we say “Edge Case” we mean “Stress Case”. In their book, Design for Real Life, Eric Meyer & Sara Wachter-Boettcher point out that what we glibly call an “edge case” is normally an enormously stressful event for a user.
It often accompanies high emotions, stress, physical problems, financial problems, etc. When we discount and dismiss the “edge case”, we’re actually saying “I don’t care about that particular user’s stressful situation”.
Source: Dear Developer, The Web Isn’t About You | sonniesedge.co.uk
I also dropped in these lines.
Without the social model and intersectionality, we’re just bikeshedding injustice. There is no path to inclusive design that does not involve direct confrontation with injustice. “If a direct confrontation of injustice is missing from our strategies or initiatives or movements, that means we are recreating the conditions we’re pretending to want to destroy.”
Better than before; still need work; slow iteration.