In offering the concept of workflow thinking, we diverge from the business & systems-focused concept of the workflow (one that is often used by our participants) in suggesting that workflow thinking should not privilege efficiency above all else. Just as there are compelling outcomes to automating a mundane computing task via a program or script, there are also compelling outcomes to purposefully introducing constraints to a modular workflow component—for example, writing a draft in crayon (Wysocki, 2004)—and purposefully introducing friction into process.

Source: Writing Workflows | Introduction

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