I use many healthcare portals for fetching med records & contacting docs. They’re all frustrating & buggy. Threshold flow is uniformly bad w/ archaic & unspecified password rules. I often can’t sign up at all, requiring phone calls. Med model flow is high friction & high stress.
Published by Ryan Boren
#ActuallyAutistic parent and retired tech worker. Equity literate education, respectfully connected parenting, passion-based learning, indie ed-tech, neurodiversity, social model of disability, design for real life, inclusion, open web, open source. he/they View all posts by Ryan Boren