It’s important, she says, that the technology came out of a lengthy process of understanding what challenges existed in the system. “I think if you look at certain attempts to use technology within complex bureaucratic systems, you’ll very often have people writing a beautiful algorithm, but for a problem that’s the wrong problem,” Pahlka says. “What I’m proud of our team doing is the work to figure out where the real problem is.”

Source: This algorithm is quickly clearing old marijuana convictions in San Francisco

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